Interactive Voice Response System (IVR)

Exotel’s Smart IVR System helps your business save money and make your customers happy at the same time. Build stronger customer relationships with AI-powered interactions. IVR System improves support by automating routine tasks, enabling self-service, freeing up time for agents to handle complex issues, and reducing wait times for customers.


What is an IVR?

IVR (Interactive Voice Response) is an automated phone system that enables callers to interact with a computerized system using voice prompts and keypad inputs. It provides information, guides users through menu options, and routes calls to the appropriate departments or specialists without needing a human operator.


Our WhatsApp Business API is designed to help you connect with your audience at scale — securely, quickly, and professionally. Whether you’re a startup or an enterprise, we offer flexible and transparent pricing plans that suit your business needs.


Intelligent yet Customizable
  • Make your IVR System personal to your business needs
  • Give your customers the VIP treatment with smart routing
  • Automated self-service to empower your customers
  • Cost-Effective Marketing for Maximum ROI
  • Intractive, Voice & Invoice
  • Track Success with Real-Time Analytics