Streamlined order processing and tracking
Order management is essential to successful warehouse operations, but what exactly is it? Well, as the name might indicate, order management is all about keeping track of orders and managing the people, processes and partnerships required to fill them. It comprises of not only keeping track of the order but managing the customer’s data too, for instance, it’s always beneficial to know the customer’s past order history, if they pay on time and whether they are a high-volume customer.
An order management system is the system by which you organise and manage your orders. Such software can be used in a variety of industries for order entry and processing. It’s role? To tie all those loose processes, people and partnerships together, providing wholesale businesses with a single source of information to manage and analyse all the data around order management. Achieving this means driving more revenue and profitability from the ordering processes not to mention happy customer relationships.